Identifying and Training Assessors
Identifying and Training Assessors: What Do You Need To Consider? What about qualifications?
Within your competency management system you will need assessors.
The first step is to identify who would be best to take on this role.
The Role of the Assessors
Your assessors need to be occupationally competent in the area that they will be assessing. So this is your starting point.
The next step is to look at what your assessors will be doing. The key areas are:
- Managing the assessment process with their candidates including:
- Planning the assessment
- Gathering Evidence
- Judging Evidence
- Giving clear and accurate feedback
- Maintaining assessment records which might be paper based or might be online.
In order to do this, the assessors need to be able to work with people, giving their candidates feedback, letting them know what has been done well and advising of the areas that might need more attention.
So What do You Need from Your Assessor Training?
The first step is to think about what we are trying to achieve. At the end of the training you will need to have competent assessors who:
- Understand their roles and responsibilities in the assessment process
- Know how to use your assessment paperwork and process
- Understand the judgements that can be made, e.g. competent and not yet competent
- Are comfortable having the necessary conversations with the assessors, providing feedback and dealing with difficult conversations.
If you would like to know more about how we can help, please get in touch.
Do Your Assessors Need Qualifications?
There are a number of things to consider when deciding whether or not your assessors need qualifications.
The first thing to look at is what your assessment strategy or competency management system requires.
If your assessors are involved in the assessment of nationally recognised qualifications then they will usually require qualifications. We offer assessor qualifications from the SQA and from City & Guilds:
- SQA L&D9DI Assess Workplace Competence Using Direct and Indirect Methods
- SQA L&D9D Assess Workplace Competence Using Direct Methods
- City & Guilds Level 3 Assessing Competence in the Work Environment
For example, in the construction industry, vocational qualifications are at the heart of ensuring employees and contractors are competent for their roles.
Some organisation’s competency management systems may require that the assessors are qualified. This might be because of an industry requirement, e.g. OPITO in the oil and gas industry or it might be a client requirement.
What Are the Alternatives?
If there is not a requirement for your assessors to be qualified, we would always recommend that you look at alternative options. Qualifications can work very well, and we can work with you to help that happen.
However, your assessment process may not align well with a qualification and if this is the situation, trying to achieve the requirements of the qualification can be a distraction from making sure that the assessors know how to assess, know how to judge evidence and give feedback, and know what your organisation expects from them (their roles and responsibilities, their process and paperwork, for example).
Training with a Practical Assignment
If you are not using qualifications, we would still recommend however that you have an assessment element within your competency management system or assessment process. This is a really important part of making sure that we check that the assessors have been trained but also know how to apply what they have been trained on. If possible, it works well if we can use your organisation’s paperwork and process as part of this assessment.
By applying their assessor skills quickly after the training, we help the assessors get started with the work of assessing, we can support them in the early days and we can feed back to you if there are any issues or areas that they are struggling with.
Get in Touch if you would like to discuss anything we have talked about or would like to know more.
Tel: +44 (0) 1651 873398